Payment & Security

01 · Available Payment Methods

Payment methods currently available for your purchase are displayed at checkout. Options may vary according to your location, currency, device, order details, and the payment services enabled at the time of purchase.

Select one of the methods offered and follow its instructions. A payment method shown elsewhere on the website may not be available for every transaction.

02 · Prices and Your Final Total

Prices are displayed in U.S. dollars (USD) unless another currency is clearly shown. Before payment, checkout displays applicable product prices, shipping charges, taxes, discounts, and your final merchant order total.

Review your selected decorations, quantities, delivery address, discounts, and total carefully. We do not treat acceptance of these policies as permission to add undisclosed merchant handling charges after checkout.

03 · Payment Authorization and Verification

By submitting payment details, you confirm that you are authorized to use the selected payment method. Orders may undergo transaction authorization, identity or payment verification, and fraud-prevention review before acceptance or fulfillment.

A bank, card issuer, or payment provider may request verification, decline a transaction, or place a temporary authorization hold. Decisions and hold-release periods are controlled by the relevant institution.

04 · Checkout Security

Our store uses Shopify and applicable payment providers to process checkout. Payment information is handled by the providers involved in the transaction. Mylunolife™ does not store complete credit or debit card numbers on its own servers.

We use reasonable measures intended to protect transaction-related information. No online system or transmission method can be guaranteed completely secure.

05 · Bank and Currency-Conversion Charges

Your bank, card issuer, or payment provider may separately impose international-transaction, currency-conversion, or other financial-institution fees. These charges are determined by that provider and are separate from the merchant total displayed at checkout.

06 · Discount Codes and Seasonal Promotions

Enter a valid promotional code before completing payment and confirm that the discount appears in the total. Offers may have expiration dates, minimum purchase amounts, product exclusions, availability restrictions, or usage limits disclosed with the promotion.

Unless the offer states otherwise, promotional discounts cannot be exchanged for cash or combined with other offers, subject to applicable law.

07 · Declined, Pending, or Duplicate Charges

If a payment is declined, check your billing information and contact the relevant payment provider where necessary. A pending amount may be an authorization hold rather than a completed charge.

If you believe the same order was charged more than once, email service@mylunolife.com with your order number and limited transaction details, such as the charge date and amount. Do not provide complete payment credentials.

08 · Order Confirmation and Refunds

An order acknowledgment is normally sent to the email address provided at checkout. If it does not arrive, check your spam folder and contact us for assistance.

An automated acknowledgment confirms receipt of the order request and is not necessarily final acceptance. Payment, stock, or fulfillment checks may still be required.

Approved refunds are normally returned to the original payment method under our Return & Refund Policy. Your financial institution may require additional time to post the credit.